Shipping on this site is FREE to Canada, USA, and most other countries
We ship to most locations and countries for free. Most of our orders come from Canada and USA. These are an example of countries we ship to for free. This does not mean that we are restricted to just shipping to Canada and the USA. However, shipping to some other countries can be tricky to quote until we get a quote for the shipping on our end. If for some reason we are unable to ship to your location after you have put an order through than you will receive an email from us. The email will either be an email stating that we are unable to ship to you and we will issue a refund. Or it will be an email offering additional shipping fees as an option to ship the product to you. If you refuse the additional shipping fees than we will issue a refund.
In most cases your order is processed and sent for shipping within 12 to 48 hours. You will receive an email as soon as it has been processed and fulfilled.
Shipping time takes anywhere from 15 to 45 days. Most of the time it's no longer than 30 days. On odd occasions it may take longer due to us being unable to control freight and shipping delays. Delays may include weather and other forms of delays. If you have not received your item within 60 days please send us an email at our Contact Us page so we can begin to resolve the issue. If after 90 days you still haven't received your item we will give you a full refund.
Our Guarantee to You
Customer service is our main concern. If you have any problems with your order or have any questions or concerns please Contact Us. We want to keep you happy and satisfied.